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PAYMENTS

You can pay for your order with a card on our website. We also hope to add the ability to pay for your order through Pay Pal.

We hope you find our products excellent value for money and competitive prices.

DELIVERY

We take great care to pack our orders to avoid damage in transit. We do our best to fulfill send your order as soon as possible. Please allow 1-3 business days for processing of your order. You will be notified by email when your order has been sent. All orders are include tracking at no extra charge.

If you are located outside of the Russian, and are interested in our products, please send us an email and we will provide a custom quote. Thanks for your patience! We offer international shipping, and charge actual cost for shipping on international orders, based on the order’s weight. 

PACKAGING

 Posters with frame are packed and delivered in a cardboard box. Within Moscow and Moscow Region, posters without a frame are delivered in a transparent individual package. Outside Moscow, posters without a frame are delivered in a cardboard tube.

Other goods are packed and delivered in bags with a bubble layer, in strong transparent bags or boxes, respectively, the size and distance of departure. Each item has individual packaging. Please email us at myunicorncraft@gmail.com if you have any questions.

 

RETURNS

If for some reason you didn’t approve our product, we’ll be happy to return them to unopened and unused conditions within a week of receipt. We do not offer free shipping, but you will be given a full refund of your product.

 

If you receive a defective or damaged item, please contact us within 7 days from receiving the order. We will try to solve the problem as soon as possible. We cannot be responsible for items lost in transit when they leave our hands, but we are always ready to give feedback if you could not receive your order.

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